IT Service Delivery
Our IT Service Delivery practice helps our client improve the efficiency of their IT operations. We assess our client’s operational processes, identify problem areas and chokepoints, bring industry best practices, and work with our clients to chart a course for performance improvement.
Typical engagements would include the following:
- Current state operational assessment
- Process improvement
- Operational transformation
- Organizational change management
- Process interactions
Outsourcing Advisory
Our Outsourcing Advisory practice works with clients to develop a sourcing strategy, prepare and execute RFPs, negotiate contracts, and manage ongoing vendor issues.
Typical engagements would include the following:
- Outsourcing Advisory
- RFP
- Contract Negotiations
- Vendor Management
- Sourcing and Procurement
IT Strategy
Our IT Strategy practice assists its clients in developing a long-term view on their IT systems. We work with our clients to ensure alignment to corporate strategy, assess opportunities, perform internal capability reviews, devise and execute transition plans, and assess IT risk.
Typical engagements would include the following:
- Enterprise architecture development
- IT and business alignment
- Financial management and planning
- Internal reviews
- IT governance and risk
Glenarden Consulting Inc. 